Local councils play a vital role in supporting the mental health and wellbeing of their communities. Far beyond essential services, councils deliver a wide range of programs and initiatives that foster connection, reduce isolation and create safe, welcoming spaces for residents, particularly those in need.
With cost-of-living pressures and waitlists for mental health services at an all-time high, councils across the state are providing pathways for people to access support – from opportunities for participation and social connection to suicide prevention networks and providing safe and accessible environments such as libraries, community gardens, men’s sheds and more.
Libraries have always been more than just books or quiet spaces for study – they are vibrant, inclusive spaces at the heart of their communities, open to all, regardless of circumstance.
With this in mind, the City of Salisbury has become the first local council in South Australia to introduce a library social worker.
Since November 2024, the City of Salisbury has worked in partnership with not-for-profit organisation Sonder, to provide on-the-ground support for both the community and library staff. Lizzie Flaherty, the social worker leading the program, said the pilot takes a two-pronged approach.
“I get to do a lot of great complex work with the community, helping them get to where they want to be and engage in the spaces they need most – while, at the same time, support and upskill staff so they can navigate challenging environments with greater confidence, empathy and a trauma-informed lens,” Lizzie said.
“This not only helps staff feel healthier, happier and more prepared, but also reduces the psychological impact that working in a high-crisis, high-risk setting could be.”
For Lizzie, it’s a dual role, and an incredibly rewarding one.
“I am very lucky that I get to use this opportunity to sit and really listen to people, unpacking and understanding their situations,” she said. “Once we’ve identified the best approach to reach their goals, it’s my role to help connect them with the right support.”
For the community, the social worker program acts as a liaison for patrons who might not engage with, or be aware of, available support. Nothing is off the table. Anyone can drop in (and, in some cases, make an appointment) to seek help across a wide range of areas, from mental health to homelessness.
Even if the issue falls outside those areas, the program seeks to ensure everyone who walks through the doors can find their way.
“It’s always about working it out together – if I’m not the right person, I’ll find who is,” Lizzie said. “My role is really client focused, making sure people’s needs are met, with no eligibility checklist or barriers.
“The hope is that it can now be done in a sustainable, healthy way that keeps workers and the community safe. The library is that third space that lets people simply be themselves – not at work, not studying or pretending to be something you’re not: just showing up as their true selves, and being OK with that.”
In addition to libraries, councils across South Australia are creating opportunities for participation and social connection to prevent loneliness and isolation in accessible, safe environments such as community centres, sporting clubs or parks.
Other programs and services offered by councils include:
These programs are not crisis services. If you, or someone you know requires urgent help, please call 000.
Other support can be found at:
Lifeline – 13 11 14
Kids Help Line – 1800 55 1800
Suicide Call Back Service – 1300 659 467
This article was brought to you by InDaily and LGA South Australia.